TechReady.io Terms of Service and Privacy Policy
1. TERMS
By accessing the website at http://techready.io/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. USE LICENSE
- Permission is granted to temporarily download one copy of the materials (information or software) on TechReady.io's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on TechReady.io's website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by TechReady.io at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. DISCLAIMER
- The materials on TechReady.io's website are provided on an 'as is' basis. TechReady.io makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
- Further, TechReady.io does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. LIMITATIONS
In no event shall TechReady.io or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TechReady.io's website, even if TechReady.io or a TechReady.io authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. ACCURACY OF MATERIALS
The materials appearing on TechReady.io's website could include technical, typographical, or photographic errors. TechReady.io does not warrant that any of the materials on its website are accurate, complete or current. TechReady.io may make changes to the materials contained on its website at any time without notice. However TechReady.io does not make any commitment to update the materials.
6. LINKS
TechReady.io has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TechReady.io of the site. Use of any such linked website is at the user's own risk.
7. MODIFICATIONS
TechReady.io may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws of CA and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Privacy Policy
Effective date: June 24, 2026 · Last updated: June 24, 2026
Who we are
TechReady.io is a browser-based device-readiness service operated by Online Readiness, LLC (“TechReady,” “we,” “us”). TechReady lets colleges and universities check whether a student's device, browser, and connection are ready for online coursework, and routes the results to the institution's support and retention teams.
This policy explains what we collect, how we use it, and the choices available to you. Questions: privacy@techready.io.
Two ways this policy applies
- Institutional device-readiness scans. When your college or university uses TechReady, students run a scan that checks their device and connection. The institution directs this processing; we act as a service provider to the institution (and, where applicable, as a “school official” with a legitimate educational interest under FERPA). The institution controls this data.
- Our public test site. Anyone can run a free device test at our public site and optionally subscribe with a name and email — a separate, opt-in flow with its own consent.
Information we collect
From institutional scans
For each scan, we collect technical information about the device and connection:
- Network and location: IP address; geolocation derived from that IP (city, region, approximate latitude/longitude); and internet service provider.
- Device and browser: operating system and version, browser and version, device type, screen resolution, user-agent string, and related capability checks (cookies enabled, TLS version, etc.).
- Connection metrics: download/upload speed, latency, jitter.
- An institution-supplied identifier. Where the institution integrates TechReady with its learning management system, each scan is tagged with a pseudonymous identifier (
external_id) generated by the institution. This is not a name or email. We do not hold the key that links it to a specific student — that key remains solely with the institution.
We do not collect student names or email addresses through the institutional scan. We do not collect demographic data, and we do not collect biometric, genetic, or behavioral-tracking data.
From the public test site
If you choose to subscribe on our public site, we collect the name and email you provide, with your consent, to send you results and related information. You can unsubscribe at any time.
How we use information
- To run the readiness scan and present results to the user.
- To provide institutions with scan results and route alerts to their support and retention teams.
- To maintain, secure, and improve the service, including aggregate and de-identified analysis of readiness trends.
- For the public site only: to send subscribed users their results and updates they opted into.
We do not sell personal information, and we do not use it for third-party advertising.
How we share information
- With your institution. Institutional scan data is made available to the institution that directed it.
- Service providers (subprocessors). Our service is hosted on Amazon Web Services (AWS), our sole subprocessor, under AWS's data-processing terms. We do not share scan data with any other third party.
- Legal. We may disclose information if required by a valid legal process. We do not provide data to law enforcement without a valid warrant or subpoena.
Data retention
We retain personal information only as long as needed for the purposes above, on the following schedule:
| Data | Proposed retention |
|---|---|
| Institutional scan records tied to an active client | Duration of the agreement, then deleted or irreversibly aggregated within 90 days of contract end. |
| Raw IP address | Retained only as needed to derive geolocation and support troubleshooting, then dropped/truncated within 90 days. Aggregate geolocation may be kept longer. |
| De-identified / aggregate readiness data | Retained for product and longitudinal analysis; contains no identifiers. |
| Public-site subscriber name/email | Until you unsubscribe or after 24 months of inactivity. |
How we protect information
- Scan data is transmitted over TLS/HTTPS and stored encrypted at rest within AWS.
- Access to scan data is limited to authorized TechReady staff under role-based access controls.
- We practice data minimization — the institutional product is designed to collect no direct student identifiers.
No system is perfectly secure, but we use reasonable safeguards appropriate to the data and our size. We will comply with applicable breach-notification laws and notify affected institutions without undue delay.
Your choices and rights
- Students: Because institutional scan data is controlled by your school, requests to access, correct, or delete it are handled through your institution. We support institutions in fulfilling those requests.
- Public-site subscribers: You can unsubscribe or request deletion of your name/email at any time by contacting privacy@techready.io.
- State privacy rights: Residents of states with privacy laws (e.g., California) may have rights to access or delete personal information. To exercise them, contact us; for institutional scan data we will coordinate with your institution. TechReady is not currently subject to the California Consumer Privacy Act (CCPA/CPRA); regardless, we honor the access and deletion choices described above for all users.
Cookies
The scan and public site use functional/session cookies needed to operate the service. We do not use third-party advertising or cross-site tracking cookies. The institutional scan page uses only functional/session cookies and carries no analytics or tracking tags.
Students and children
TechReady is provided to higher-education institutions for use by their students. The institutional scan is not directed to children under 13 and does not knowingly collect their personal information.
Where data is processed
TechReady operates in the United States, and institutional scan data is stored in U.S. AWS regions. We do not process data in the EEA or China; GDPR and PIPL are not in scope.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above, and we will notify institutional clients of significant changes.
Contact
Online Readiness, LLC — privacy inquiries: privacy@techready.io.